Terms and Conditions

Welcome to the website of Chinchpada Christian Hospital (CCH). By accessing and using this website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using this website, you agree to these Terms and Conditions and any applicable laws and regulations. CCH reserves the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes your acceptance of any changes.

2. Medical Disclaimer

The content provided on this website, including text, graphics, images, and information, is for informational purposes only and is not intended as medical advice. Always seek the advice of your physician or other qualified healthcare providers with any questions you may have regarding a medical condition. Do not disregard professional medical advice or delay in seeking it because of something you have read on this website.

3. Use of Website

You agree to use this website only for lawful purposes. You must not use this website:

• To engage in any fraudulent or unlawful activity.
• To transmit or distribute harmful or malicious content, including viruses.
• To infringe on the rights of others, including intellectual property rights.
• To interfere with the operation or security of the website.

CCH reserves the right to terminate or restrict your access to the website at its sole discretion if it believes you have violated these terms.

4. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which can be found [here](link to Privacy Policy), outlines how we collect, use, and protect your personal information. By using this website, you consent to the collection and use of your information as described in our Privacy Policy.

5. Intellectual Property

All content on this website, including text, images, logos, and other materials, is the property of CCH or its content providers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written consent from CCH.

6. Third-Party Links

This website may contain links to third-party websites that are not controlled or operated by CCH. We are not responsible for the content or privacy practices of these websites. Inclusion of these links does not imply endorsement by CCH.

7. Limitation of Liability

CCH and its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use or inability to use this website or its content. This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

8. Indemnification

You agree to indemnify, defend, and hold harmless CCH and its affiliates, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the website or your violation of these Terms and Conditions.

Chinchpada Christian Hospital (CCH) is committed to providing quality healthcare services to all our patients. This Refund and Cancellation Policy outlines the terms under which patients may request a refund or cancel services. By using our services, you agree to the terms outlined in this policy.

1. Scope of Policy

This Refund and Cancellation Policy applies to all healthcare services provided by Chinchpada Christian Hospital, including but not limited to consultations, treatments, surgeries, and diagnostic services.

2. Cancellation Policy

a. Appointment Cancellations:

• Outpatient Appointments: If you need to cancel or reschedule your outpatient appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
• Inpatient Admissions: For cancellations of scheduled inpatient admissions or surgeries, please notify us at least 48 hours in advance. Failure to do so may result in charges for services prepared or allocated for your care.

b. Emergency Services:

• Cancellations or changes to emergency services are generally not possible once the service has been initiated due to the urgent nature of care.

3. Refund Policy

a. Eligibility for Refunds: Refunds may be considered under the following circumstances:

• Overpayment: If a patient or their representative overpays for services, a refund for the excess amount will be issued.
• Pre-paid Services Not Rendered: If a patient has pre-paid for services that were not rendered due to cancellation by the hospital or a change in the patient’s condition as determined by a healthcare provider.
• Service Errors: If a patient is charged for services they did not receive or there was an error in billing, a refund may be issued after verification.

b. Non-Refundable Situations:

• Payments made for completed consultations, diagnostic tests, treatments, and procedures are non-refundable.
• Charges for consumables, medications, and other materials used during the course of treatment are non-refundable once the service has been initiated.
• Administrative fees, such as registration or file handling fees, are non-refundable.

4. Refund Process

a. How to Request a Refund:

• Patients or their representatives must submit a written request for a refund along with proof of payment and any other relevant documents to the hospital’s billing department.
• Requests can be made in person, by mail, or via email to [Insert Email Address].

b. Processing Time:

• Refund requests will be reviewed and processed within 30 days from the date of the request. The refund amount will be credited back to the original payment method unless otherwise agreed upon.

c. Mode of Refund:

• Refunds will be processed through the same mode of payment used for the original transaction. In cases where this is not possible, an alternative method may be arranged with the patient or their representative.

5. Changes to the Policy

Chinchpada Christian Hospital reserves the right to modify this Refund and Cancellation Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or at the hospital premises.